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Educational and Families

Interactive, informative, respectful experiences in nature 

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Private touring just for you

The ultimate way to experience nature

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Group Tours and Special Itineraries

Organised for your special group - interest group, corporate, conferences ...

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Wildlife Watching IN THE WILD!

Wild animals in their natural habitat

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Experiencing Aboriginal Culture

The world's oldest living Culture

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Exploring the Outback

Enjoy Australia's wild landscapes

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Help wildlife on your tour

All our tours have a conservation ethic

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A lot of pre-tour planning and effort goes into making your small group or private tour special. Please contact us as soon as you can if you need to change or cancel a booked tour - we will always try to re-schedule your tour if we can.

If you must cancel a booking made by your agent (or direct) please note our cancellation policy. Your agent may have other fees or policies too.  If your tour is anytime during 21 December to 1 January, please see special note below. 

Koalas & Kangaroos IN THE WILD standard day tour

- cancellations made 48 to 0 hours before tour - no refund.

All extended (multi-day) tours

including Great Ocean Road, Wildlife Journey, Mungo Outback Journey, Croajingolong Journey and Wild Top End.

- cancellations made over 45 days before tour start - loss of deposit.
- cancellations made 44 to 30 days before tour start - loss of 30% of total tour cost.
- cancellations made 29 to 10 days before tour start - loss of 50% of total tour cost.
- cancellations made 9 to 0 days before tour start - no refund.

All private day tours (including private Koalas & Kangaroos IN THE WILD tours)

- cancellations made 9 days to 48 hours before tour - loss of 50% of total tour cost
- cancellations made 48 to 0 hours before tour - no refund.

 

SPECIAL NOTE: the period of 21 December to 1 January each year is extremely busy and many days book out 6+ months in advance.  We are often reluctantly rejecting bookings at this time.  As a result our cancellation conditions for tours booked to run anytime from 21 December to (& including) 1 January is as follows: 

Koalas & Kangaroos IN THE WILD standard day tour:  cancellations made 7 days to 0 hours before tour - no refund.

All extended (multi-day) tours, including Great Ocean Road, Wildlife Journey, Mungo Outback Journey, Croajingolong Journey and Wild Top End:

- cancellations made over 45 days before tour start - loss of 10% of total tour cost.
- cancellations made 44 to 30 days before tour start - loss of 50% of total tour cost.
- cancellations made 29 to 0 days before tour start - no refund

All private day tours (including private Koalas & Kangaroos IN THE WILD tours): cancellations made 29 days to 0 days before tour - no refund. 

 

For more information see Book Now and Questions?